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East Suffolk Council Tax Rebate

25 April 2022

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East Suffolk residents who pay their Council Tax by Direct Debit should receive their £150 Council Tax rebate payment later this week (week commencing 25 April). See below for exact details:

A rebate grant of £150 will be paid to households in council tax bands A-D in England. This includes those whose bill is £0 owing to an existing award of council tax support, as well as certain exempt dwellings. 
The rebate grant will not be payable in respect of empty properties, second homes or those occupied by military personnel. The Ministry of Defence will be in touch with residents of armed forces accommodation that is exempt under class O about corresponding cost of living support.

To be eligible to receive this payment you must be liable for council tax on 1 April 2022 for:

  • A property in council tax bands A to D
  • A property in council tax band E and in receipt of the disabled band reduction
  • A property where the following exemptions have been awarded -

Class N (a dwelling occupied entirely by students – other than Houses of Multiple Occupation (HMO) for council tax purposes)

Class S (a dwelling occupied wholly by persons under the age of 18)

Class U (a dwelling occupied wholly by persons who are severely mentally impaired)

Class W (annexes occupied by a dependent relative)

The band for your property is shown on your council tax bill or you can check online at: GOV.UK - Check your council tax band

How it will be paid

If you pay your council tax by direct debit

If you have signed up to direct debit before 22 April 2022, the table below indicates when you should expect to receive the rebate grant. 

First Successful Direct Debit take on or around Date council tax rebate grant paid by
1st, 5th, 8th, 15th April 2022 By the end of April 2022
23rd, 25th April 2022    6th May 2022
1st May 2022  13th May 2022
5th, 8th, May 2022 20th May 2022
10th, 15th May 2022 27th May 2022
20th, 23rd May 2022 6th June 2022
25th May 2022 13th June 2022


Where a direct debit is unsuccessful, or your bank has rejected payment of the £150 we will credit your council tax account around the middle of June 2022.  You will receive an amended bill showing your revised instalments for the rest of the financial year after this date.

Please also be aware that where the direct debit payee information is different to the names we hold on record for that address, payments may take slightly longer to check and process.
If we are unable to verify direct debit payee information against the liable council tax payer, we will write to you, as below, as a non-direct debit payer.

If you signed up to direct debit on or after 22 April 2022 or if the direct debit set up for earlier than this date is not successful, then we will write to you, as below, as a non-direct debit payer.
When you receive your payment, please check the eligibility criteria, and let us know if, for whatever reason, you think you may have been paid by mistake. 

If you don’t pay your council tax by direct debit

We want to get the rebate grant out to eligible residents as quickly as we can, and we will be writing to you to explain how to claim your rebate grant and have it paid directly to your bank account. This letter will include a cut-off date by which to respond in order to have the grant paid into your bank account. If you haven’t responded by the cut-off date, the rebate grant will be applied to your council tax account to reduce your payments for the rest of the year and a new bill for a lesser amount will be sent out to you. If you don’t pay council tax, you will be contacted to discuss how you would like the money to be transferred from your council tax account to you.

We will update this webpage with details of how to claim the rebate and our partner Councils will be posting on Facebook, Instagram and Twitter encouraging residents to claim before the cut-off date.

Discretionary grants

Each Council has also received funding to administer discretionary grants to those who we and our partner organisations identify as vulnerable and likely to be the most impacted by rising energy prices and the increased cost of living. This will include residents in band E-H properties who for council tax purposes are considered to be ‘severely mentally impaired’ and those who receive a Disability Reduction or Local Council Tax Reduction. There will also be a hardship scheme that people can apply to.

We will update this webpage with more details on payments and criteria on who can apply in the coming weeks. We will also publicise this, make other agencies such as Citizens’ Advice and other community organisations aware so they can direct people to apply, and our partners will post details on their social media channels.

Important information regarding the payments

The Council Tax rebate grant is being paid on the assumption that the person receiving the payment is liable for the council tax bill for the property and that the property meets the criteria above.
If this is not the case, the rebate grant will be subject to recovery.

All payments will be subject to pre-payment checks, if we are unable to verify your bank details during this process, we will credit your grant to your council tax account around the middle of June 2022.  You will receive an amended bill showing your revised instalments for the rest of the financial year after this date.

Fraud awareness 

The Government has asked Councils to undertake assurance processes to prevent incorrect payments and minimise the risk of fraud.  

These steps will include either:

  • Deferring the rebate grant payment until after the first direct debit payment for council tax in 2022-23 has been taken.
  • Asking tax payers to self-certify that they meet the eligibility criteria

The Government will not tolerate any council tax payer falsifying their records or providing false evidence to gain access to the Council Tax rebate grant or the Discretionary fund.
A council tax payer who provides false information or makes false representation in order to benefit may be guilty of fraud under the Fraud Act 2006.

PLEASE NOTE: We will not be calling you to ask you for bank details.  Do not provide your bank details to anyone claiming to be from us or one of our partner councils.

Some of your questions answered

Below are some of the answers to questions we and other councils have asked Government on your behalf, plus information from the Government guidance.

Will accepting the payment affect my benefits?

No. The Government has made clear that Council Tax rebate payments will be disregarded when income-related benefits, including council tax reduction, are being calculated.

Are the payments taxable?

No. You don’t need to inform HMRC of the amounts received and if you are self-employed you don’t need to report the amounts on your Self Assessment tax return.

Will the payments affect my tax credits?

No. As these payments are non-taxable they do not impact tax credits. Tax credits claimants do not need to report these payments as income to HMRC.

I’m overdrawn and don’t want the payment to be used to pay off my overdraft. What do I do?

You can exercise what is known as a ‘first right of appropriation’ on the £150 payment, so that your bank doesn’t use it to pay off your overdraft. A sample letter that you may wish to use to exercise your right of appropriation is available via National Debtline - Sample letters - Ask your bank to pay particular bills out of your account

This information has been copied from East Suffolk's webpage: https://www.angliarevenues.gov.uk/services/counciltax/council-tax-rebate/index.cfm