Home > News > Libraries, Car Park charges, Toilets, CAB and energy bills, Recycling Centres, Covid 19 mobile tests

Libraries to reopen, Car Park charges reintroduced, Public Toilets open, CAB and energy bills, Recycling Centres open with booking system, Covid 19 mobile tests in Suffolk

5 June 2020

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05/06/20: Libraries will begin to re-open with a limited number of services from Mon 6 July, however, mobile and home library services remain suspended. Continue to access the eLibrary, online events & activities and book & film groups from your home. For more details, please click here


26/05/20: As of 25th May, East Suffolk car parking charges have been reintroduced.

Public Toilets: All East Suffolk managed toilets are open and operating according to government guidelines. Please be aware that they will be temporarily closed more  often to allow for more frequent cleaning of the facilities.

For more information on these and other issues such as funding for businesses and grass cutting in the area, please go to Useful Links and click on the most recent letter from DC Maurice Cook.


12/05/20: Citizens Advice in Leiston, Saxmundham and District may be able to help clients who are experiencing problems paying for their electricity, gas and oil ongoing usage. If you or someone you know is having problems with their fuel costs, please refer them to CAB at: Telephone: 01728 832193; email: supervisor@leistoncab.cabnet.org.uk

They are open to take calls and answer emails on Monday, Tuesday, Thursday and Friday from 10am until 2pm.


11/05/20: Recycling Centres to open again using a new online booking system will be in place when Suffolk’s Recycling Centres re-open on Thursday May 14. This appointment-only system is necessary to help reduce traffic disruption and queueing on roads around the sites and help manage additional demand on the waste sites. There are also new temporary restrictions and guidelines in place at all sites to ensure the safety of staff and public.

The booking site will be live from 3pm Tuesday 12 May, with the first appointments being made for Thursday. To make a booking, please visit www.suffolk.gov.uk/recyclingcentres or call 0345 606 6067. In order to control the queues residents without a booking will not be able to enter the site. Residents must not arrive on site more than 5 minutes before their allocated time. For more details, please click here: https://suffolkrecycling.org.uk/news/recycling-centres-to-reopen

To find out where and how to get Covid 19 tests in Suffolk, click here

District Councillor Maurice Cook's letter to residents - please click here


06/05/20: Restart of garden waste collection: East Suffolk Council has set a date for the resumption of its garden waste collection service.

Operations will restart on Bank Holiday Monday May 25, following an earlier suspension due to the impact of COVID-19, and all subscribers will receive their first collection during the subsequent fortnight. The Council has taken the decision to restart the service having been satisfied that criteria to ensure the safety of operatives have been met. See here for more details 


30/04/20: Temporary change to postal arrangements on Saturdays: The Royal Mail writes: We understand the importance of the postal service in keeping the UK connected at this time. We have also listened to our hard-working colleagues who have asked us to ease the additional burden on them if possible. As a result, we are making some temporary changes to postal services.

From 2 May we will temporarily no longer deliver letters on a Saturday. We will continue to provide a letter delivery service from Monday to Friday as normal. The majority of parcel services will be delivered on a Saturday including 1st and 2nd Class Parcels, Royal Mail Tracked 24 and 48, Royal Mail Tracked Returns, Special Delivery Guaranteed and International tracked services.

Customers should continue to post both letters and parcels as usual on Saturday. We will continue our Saturday collections from businesses, post offices and post boxes as normal. 

Click here more information on changes.


29/04/20: New Job Portal: New Anglia LEP alongside key partners are working to support businesses during the Coronavirus/COVID-10 pandemic. A new jobs portal is being used by businesses to find staff for available roles as well by individuals to find companies which are hiring during this difficult time. To view roles or to advertise vacancies, please click here.

Microsoft teams webinar: On Thursday 30th April at 11.00am Community Action Suffolk are hosting a webinar to demonstrate how to use the Microsoft teams platform. This webinar will be delivered by Greenshoots Learning for Community Action Suffolk and is free of charge. For more information click here

Some town roads to close during the lockdown to help residents get their daily exercise at a safe distance: SCC is taking measures to temporarily close off roads in its towns to motorised vehicles to assist local people in taking their permitted daily exercise safely, whilst maintaining social distancing. The first road to close is along Ipswich between Waterfront between Custom House and Coprolite Street. The closure will be in place daily from Wednesday 29 April for a minimum of 21 days. After this time, the closure will be reviewed in line with the country’s COVID-19 response.  SCC is also looking at other locations and measures it can implement in built up areas in our county towns that will allow more people to carry out their daily exercise. This could include widening existing cycle lanes and footpaths, providing temporary footpaths and cycle lanes and changing traffic signal timings to reduce waiting times for pedestrians and cyclists. SCC will consider other road closures for the same purpose on a case by case basis.

Apprenticeship updates: The Department for Education, has provide guidance for apprentices, employers and training providers about changes to apprenticeships during coronavirus/COVID-19. For more information click here


24/04/20: Healthwatch survey: Healthwatch Suffolk is working with statutory partners, local groups, networks and VCSE organisations to run a general survey about the impact of coronavirus in Suffolk. With so many changes happening across services, Healthwatch are asking for feedback to understand more about how the changes are impacting on people’s care. This is all about supporting health and social care services and informing the response to COVID-19 in Suffolk. Full details about this short survey are available here: https://healthwatchsuffolk.co.uk/news/covidsurvey/


23/04/20: SPCN Family Support Boxes: Suffolk Parent Carer Network (SPCN) have been hard at work getting Family Support boxes out to families The support boxes are completely free – and are designed to help families get through this time. The boxes contain items such as sensory bags, adult or children colouring books, stress balls, bubbles. In the first 4 weeks of sending them out they have reached over 1,200 children, young people and families across Suffolk. If you have any queries or know someone who might benefit from a box please email admin@spcn.org.uk. The team are also here to support you via phone 07341 126455, or message SPCN on social media


22/04/20: Suffolk County Council is holding an art competition in which the winners' entries will be given to Suffolk Archives as a record of our lives during the Covid 19 emergency. There are two age groups: 5 to 11, and the 12 to 19 (up to 25 with SEND). For each of three categories there will be a winner from each age group. The prize will be a £30 all4one voucher. For more details, go to  https://www.thesource.me.uk/home/latest-news-and-views/timecapsule/


15/04/20: Primary School National Offer Day: Primary School National Offer Day is going ahead as usual on Thursday 16 April 2020. Information on primary school places can be found here; https://www.suffolk.gov.uk/children-families-and-learning/schools/school-places/apply-for-a-primary-school-place-20202021/

PPE Scam: Suffolk Trading Standards have been alerted by the care sector to calls from scammers claiming to be genuine suppliers of PPE. Staff noted follow up emails displayed a number of differences in those usually seen and that it was a scam. Any scams should be reported to Suffolk Trading Standards via 0808 223 1133.

Highways update: Councillor Andrew Reid has written about how Suffolk Highways are working to keep the county safe and accessible during this challenging time. Read the article here; https://www.suffolk.gov.uk/council-and-democracy/council-news/show/column-by-andrew-reid-suffolk-county-councils-cabinet-member

'Fram at Home' newsletter ready and has gone to print! It is attached to this update. Will be distributed over the next couple of days. Extra copies available from Town Council offices. This will also be available on www.Framlingham.com


10/04/20: A Framlingham resident received a phone call offering to do their shopping. The caller did not give their details. Only use people you know and trust or contact the Parish Council (see above) or Framlingham's Hour Community (01728 440511) for help. Also, be careful with scam emails or websites offering products that are difficult to find. 

Fake Covid-19 Testing Kits: Suffolk Trading Standards have become aware that individuals on social media are claiming to sell fake coronavirus (COVID-19) home testing kits. If you spot posts claiming to sell these items, report the to the MHRA Yellow Card Scheme https://yellowcard.mhra.gov.uk/


09/04/20: Framlingham Surgery: Our latest message to patients is on our website (www.framlinghamsurgery.co.ukto include a whole range of advice to worried parents.  We are gearing up to work over the next May bank holiday also.   111 will be able to book directly into home visiting slots but these will be triaged by Suffolk Federation who will be providing the visiting service from yesterday in relation to COVID-19 related illness.  The message to patients is that it is VITAL to use 111 online as there is a huge pressure on 111 telephones.


06/04/20: Suffolk Libraries have said they are now online and interactive and making sure people at home can still get access to books, music and films as well as new streamed sessions. In its eLibrary, people can download and stream eBooks, eAudio, magazines, newspapers, films, documentaries and music which is all free with a library card number, which can also be organised online. All you need is a library card - if you don't have one, you can sign up! See https://www.suffolklibraries.co.uk/ for more details.




East Suffolk updates: Scams, car parking charges suspended and bins out by 6am

31/3/30: Stay alert to Covid19 scams

Suffolk Constabulary is reminding people to stay alert to criminals looking to continue to exploit the vulnerable during the coronavirus outbreak: https://www.eastsuffolk.gov.uk/news/stay-alert-to-covid19-scams/

31/3/20: East Suffolk Council suspends car parking charges
Parking charges in all East Suffolk Council-run car parks have been temporarily suspended to help support our local key workers and community volunteers during the COVID-19 outbreak: https://www.eastsuffolk.gov.uk/news/east-suffolk-council-suspends-car-parking-charges/

Bins out by 6am
Our refuse crews are out working hard to collect household waste and recycling bins as scheduled. It is possible crews may come at a different time to usual so please make sure your bin is out for collection by 6am on your normal collection day.


27/3/20: Garden waste collections suspended
In the interests of crew safety and to ensure that household waste and recycling collections are prioritised, East Suffolk Council and East Suffolk Norse have taken the decision to temporarily suspend the collection of garden waste. The final round of garden waste collections will take place tomorrow, Friday 27 March: https://www.eastsuffolk.gov.uk/news/garden-waste-collections-suspended/ Councillor Cook's report (link above) indicates that 

"When garden waste collections recommence, subscriptions will be ‘rolled forward’, which means that a new annual payment will only be required once each subscriber has received their full quota of 12 monthly collections."


Framlingham Town Council is looking for ex Police and Service Personnel to assist with Planning and Logistics for the volunteer effort. Phone: 01728 720183. 


All waste sites in Suffolk have been closed until further notice - see https://www.suffolkrecycling.org.uk/where-to-recycle/recycling-centres 

Refuse collection is going ahead as usual, at present - click on East Suffolk box


Framlingham Surgery is not accepting paper repeat prescriptions - repeat prescriptions can be made online, email, phoning the dispensary and app. For more details of addresses and numbers, go to https://www.framlinghamsurgery.co.uk/


For MOT information, click here: https://www.gov.uk/guidance/coronavirus-covid-19-mots-for-cars-vans-and-motorcycles-due-from-30-march-2020